How to book a barber or salon online, without phone calls

Calls that go unanswered, replies that arrive two hours later, “come tomorrow, we’re full today”... Online booking solves all of this: you see straight away which times are free and pick the one that suits you, even at midnight.

1. Find the business

Open Search, type what you need, e.g. “barber”, “manicure” or “dentist”, and choose your city. You can also browse all the categories.

• Every business shows its services, its prices and how long each one takes.
• Reviews come only from customers who actually had the appointment, so you can trust them.
• The Verified badge means the GJENO team checked the business before it went live.

2. Choose the service, the day and the time

Tap the service, then the day. Only times that are really free appear: booked ones don’t show at all, so there are no double bookings. If several professionals work there, pick the one you want, or “Anyone available” for the nearest free time.

3. Confirm the booking

Check your name and phone number, then tap Confirm booking. At most businesses the appointment is confirmed instantly. Some approve bookings themselves and let you know as soon as they accept.

You get all the details by email, with an Add to calendar button so the appointment shows up on your phone too. Before the appointment you also get a reminder by email.

4. If your plans change

Open My account → Bookings. From there you can cancel or ask for another time, within the business’s rules (many businesses allow free cancellation up to a few hours before). That way the time goes to someone else and nobody waits for you in vain.

Why it’s worth it

• You book when it suits you, even at night when businesses are closed.
• No waiting on the phone and no time lost on messages.
• All your appointments in one place, with a reminder before each one.

How do I know the time is really free?

Times are worked out live from the business’s calendar: working hours, breaks, appointments already booked and the time each service needs. As soon as someone books a time, it disappears for everyone else. So two people never turn up for the same slot.

What if I’m running late?

If you realise you’ll be late, let the business know as soon as you can: many businesses have a WhatsApp button on their profile. And if the business is running late, it can let you know with a message on GJENO and by email, so you don’t wait for nothing.

Frequently asked questions

• Do I need an account? Yes, a free account with your email. That way all your appointments are in one place and you get the confirmation and the reminder.
• Do I pay online? No. You pay for the service directly at the business, as always.
• Does it cost customers anything? No, booking on GJENO is free for customers.
• How do I leave a review? After the appointment, under My account → Bookings. Only customers who had the appointment can leave a review.