How to choose the right barber or salon: 7 things to check

A bad haircut or a manicure that doesn’t last can spoil your week. The good news: you can see most of what matters before you book. Here’s what to check.

1. Reviews from real customers

On GJENO, reviews come only from customers who actually had the appointment. Read the most recent ones, not just the star rating, and look at how the business replies to comments: it says a lot about how seriously they take their work.

2. Photos of their work

Look through the business’s gallery. Are there cuts, colours or nails in the style you want? Photos of real work are worth more than any description.

3. Price and duration, clearly shown

A serious business shows the price and how long each service takes. When it says “from”, the final price depends on your hair length or on the work involved, so ask if you’re not sure.

4. The professional who suits you

Many salons have several people working. If you liked someone’s work, choose them when you book instead of “Anyone available”.

5. Location and opening hours

Check the map and the opening hours. A place close to home or work, with hours that suit you, means less rushing and less stress.

6. Cancellation rules

Read how late you can cancel for free. That way you know from the start what happens if something comes up.

7. A business that has been checked

Every business on GJENO is checked by the team before it appears, and the Verified badge shows it. There are no joke or fake profiles.

Warning signs to look out for

• No prices at all, or prices far below everyone else’s with no explanation.
• No photos of real work, only pictures taken from the internet.
• Very short reviews, all posted on the same day.
• Opening hours that don’t match what they tell you when you ask.

Questions you can ask before the appointment

If you have doubts, message the business on WhatsApp before you book. A few simple questions can save you a disappointment:

• How long does the service really take in my case (e.g. long hair)?
• Are washing, drying or products included in the price?
• Is there anything I should bring or do before the appointment?
• What happens if I’m not happy with the result?